Boost Your Dental Practice Security: 5 Simple Training Tips for Your Team


November 14, 2024
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Anne Genge

Anne Genge is on a mission to make dentistry safer online. With over two decades of experience, Anne has become a leading expert and trainer in privacy & cybersecurity for dental practices.

Boost Your Dental Practice Security: 5 Simple Training Tips for Your Team

We are more connected than ever, and dentists must prioritize cybersecurity to protect their dental practices from data theft, ransomware, viruses, and other types of cyber attacks. There’s also the need to prevent downtime, protect patient trust, and maintain compliance with privacy laws and college guidelines. But effective security doesn’t start with technology alone, it starts with your team.

Cybercriminals know that the easiest way into a network is by tricking people into letting them in or stealing their login credentials.

Training your staff in cybersecurity best practices will significantly reduce your practice’s risk.

Security awareness training has been shown to have immense ROI according to Osterman research, and the SANS Institute shows that even basic training can improve the security posture of a business by up to 70%.

Here are five simple ways to boost your dental practice’s security through staff training.

While these tips offer a solid foundation, remember that they don’t replace formal cybersecurity education. A comprehensive course, like Myla’s Cyber Security Essentials for Dental Teams, provides the formal training and certification that is critical for cyber defense, compliance, and protecting patient trust.

1. Educate on Recognizing Phishing Emails

Phishing remains one of the most common cyber threats, and it’s crucial to train your team to identify suspicious emails. Discuss examples of real phishing emails and highlight warning signs like unusual language, unexpected attachments, and urgent requests for sensitive information. This simple step empowers your team to be the first line of defense.

2. Implement Strong Password Policies

Passwords are a small yet mighty part of cybersecurity. Educate your staff on creating strong, unique passwords and using password managers to keep them secure. Also, encourage regular password updates and avoid password reuse across systems. Use multi-factor authentication (MFA) for an added layer of security.

3. Practice Safe Internet Browsing

Unsecured websites and pop-up ads can be gateways for cyber threats. Create policies that disallow personal use of practice computers. Train your team to practice safe browsing habits, including avoiding unsecured sites (HTTP instead of HTTPS) and ignoring unexpected downloads or prompts. Safe browsing helps prevent accidental malware or virus installations.

4. Emphasize Patient Data Confidentiality

Patient data is sensitive and requires careful handling. Remind your team that this data is only accessible to authorized individuals and should not be shared over unsecured platforms like personal emails, texts, or unencrypted online document sharing applications. Regularly remind your team of privacy regulations and how to handle data safely within these guidelines.

5. Keep Software and Systems Updated

Outdated software is a vulnerability. Encourage your team to keep their devices and applications updated and be vigilant about installing security patches as soon as they’re available. Regular updates prevent exposure to known threats and keep systems running smoothly. Consider managed cybersecurity by a team of dental experts like Alexio Corporation.

Formal Training is Key

These steps will help create a security-conscious culture in your practice, but they’re not a substitute for comprehensive training. Myla’s Cyber Security Essentials for Dental Teams course offers in-depth training tailored to the dental field, covering essential cybersecurity practices and provides a test plus a certificate. This not only ensures your staff is well-prepared but also offers proof of compliance that can be invaluable. For managers and dentists, check out the Office Managers Breach Prevention Bootcamp to learn what you need to do to create your cyber prevention plan.

By investing in cybersecurity training for your staff, you’re investing in the long-term security of your practice and the trust of your patients.

Check out our training and contact us for more information on how to keep your dental practice secure.

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ON-DEMAND TRAINING

Cybersecurity Essentials for Dental Teams

Cybersecurity awareness training that provides dental professionals with the skills needed to prevent breaches, ransomware, and data theft at work (and at home). Get immediate access and complete training in less than 40 minutes.
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